Home News Wearing Of Face Mask Or Nose Mask Can Decline Your ATM Transactions – Banks

Wearing Of Face Mask Or Nose Mask Can Decline Your ATM Transactions – Banks

by Victor Lil Vick
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Wearing Of Face Mask Or Nose Mask Can Decline Your ATM Transactions - Banks
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Wearing Of Face Mask Or Nose Mask Can Decline Your ATM Transactions – Banks

Nigeria Banks have advised its customers to remove their face cover or nose mask when carrying out transactions through Automated Teller Machines (ATM) to ensure that their faces are properly recognised.

Banks have face detection features installed in their ATMs which can prevent an ATM from dispensing cash if it is unable to recognise the face of the user.

While the banks have introduced the wearing of face masks as a condition to enter the banking halls, they have also advised customers to remove it when they want to withdraw money from ATMs In an email to its customers on measures to keep transactions protected, Fidelity Bank said,

“Wearing of face masks is a safety and precautionary measure we must all adhere to in this period of the COVID-19 pandemic.

“However, we advise that you remove your face mask while making withdrawals or carrying out ATM transactions to allow our ATM properly recognise you.

Wearing Of Face Mask Or Nose Mask Can Decline Your ATM Transactions - Banks
Photo by Anna Shvets on Pexels.com

Wearing Of Face Mask Or Nose Mask Can Decline Your ATM Transactions – Banks

Fidelity Bank ATM machines have face detection features installed to curb incidences of fraudulent ATM withdrawals.

“Consequently, you may not be able to carry out any transaction if our ATMs are not able to properly recognise you.

We apologise for the inconvenience that this may cause you.

In an email deliver to its customers, Guaranty Trust Bank Plc listed its branches that would be accessible to customers.

The bank said, “When visiting any of our branches, kindly protect yourself by wearing a face mask at all times.

It is also very important that you keep a safe distance when in a queue inside or outside the branch.

“When visiting any of our branches, please remember that you can withdraw up to one hundred and fifty thousand naira (150,000) at all our ATMs and that you can do most of your banking from the safety of your home.”

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In should be noted that banks had donated billions of naira to both the government and non governmental agencies to support the fight against coronavirus.

Wearing Of Face Mask Or Nose Mask Can Decline Your ATM Transactions – Banks

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